TIPO is proud to introduce “Tipo,” our new AI chatbot, which went live on December 5. Tipo provides 24/7, real-time patent consultation services to meet the needs of creators, who need quick and immediate answers.

Since establishing the online service center in August 2011, TIPO has been offering consultations to the public for electronic applications, online payments, and patent application procedures. TIPO fields almost 40,000 calls annually, demonstrating its unwavering commitment and service.

As such, TIPO has amassed years of customer service experience and an extensive FAQ database for patent inquiries. On the basis of this foundation, TIPO introduced the AI customer service chatbot Tipo to provide rapid responses to common patent questions, allowing applicants access to answers anywhere and anytime.

• Publish Date : 2024-01-19
• Update : 2024-01-19
• Organization : International Legal Affairs Office
• Visitors : 410